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Windowbox Limited Privacy Policy

Windowbox Limited respects each individual's right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at IV Horse's Web site.

Part I. Information Collection
IV Horse collects information through our Web site at several points. We collect personal data through competitions, mailing list subscriptions and user opinions on our products. Only data you enter voluntarily is held on file and no further personal information is collated through a hidden collection method.

In some cases it is necessary for us to insist that some information in a form is 'required', i.e. needed by us to process your request - for example, asking for a contact telephone number for a competition entry. These cases will only relate to forms that you will volunteer to complete: we will never hinder your navigation of the site by asking for 'required' information to access certain sections (apart from retailer-only account and personal account log-in forms where information is required by definition).

We also collect general, non-personally identifiable data - such as anonymous demographic data - on the date/time of your visit, the browser you are using, the pages you visit and the length of your stay. This enables us to better tailor our web site to your needs; no personal information is held on you, your computer system or your Internet surfing history on other sites.

Windowbox Limited does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information. We collect this information through registration and entry forms, automatic logging (demographic data) and mailing list subscription forms. Form information is collected voluntarily and automatic demographic data logging is collected involuntarily.

We do employ cookies. A cookie is a small text file that our Web server places on a user's computer hard drive to be a unique identifier. Cookies enable IV Horse to tailor the site visually to your needs and to deliver customised content to you. Our cookies do have an expiration date. Our cookies do not collect personally identifiable information.

Advertising appearing on our web site will not collect any personal information. No third parties collect personal information at our web site.

Part II. Information Usage.
The information collected by Windowbox Limited will be used to contact you with news, offers and information only if you have explicitly given us your permission. Users can opt out of mailing lists or competition entries at any time by sending an email to with the subject line 'UNSUBSCRIBE'. Registered web site users will not receive additional announcements from us unless they chose to sign up to our mailing list.

The information we collect will not be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our Web site with data from other sources.

We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.

Our web site offers news and events features for you to use as a promotional tool. Please be advised that information posted in these venues becomes public knowledge.

If our policy on information collection or uses changes, will advise you on our news page.

Part III. Access to Information
Windowbox Limited maintains the accuracy of our information by keeping up to date records of all consumer and retailer mailing list email addresses and regularly deleting expired addresses. We also keep up to date records of all stockist addresses and contact information to the best of our knowledge.

Users may access their own personal information and contact us about inaccuracies they may find using our contact page or by emailing Users may delete any of their information from our various databases by contacting us on

Part IV. Problem Resolution
If problems arise, users may contact Windowbox Limited by using our contact page or by emailing

Part V. Data Storage and Security
Windowbox Limited protects user information with the following security measures: firewall technology at server and local level, local and server virus checking of email communication, complete destruction of personal information when deletion becomes necessary.

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East Balthangie, Cuminestown, Turriff, Aberdeenshire, AB53 5XY